Childs Hill & Claremont Federation

Complaints and Concerns

Childs Hill Primary School has high expectations of the service we provide to both children and parents. Should our school fail to meet your expectations, please contact the school with reference to the complaints policy below.

Childs Hill Primary School and the Elliot Foundation Academies Trust are committed to the highest possible standards of openness, probity and accountability. In line with that commitment we expect employees, volunteers, and anyone associated with Childs Hill Primary School who has serious concerns about any aspect of practices encountered within the school to come forward and voice those concerns without fear of reprisals. For further information and guidance please see TEFAT's Whistleblowing Policy on their website.

Concerns and Complaints Policy

Serial and Unreasonable Complaints Policy